Customer Reviews |
| 331 Reviews Total | |
- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 3.0
- 3.5 Clarity of product information
- 3.5 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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by Mike, Thursday, May 17, 2012 8:25 PM
Ordered the GNC Lean Shake. Lost 12 pounds in a month and half using shake twice daily.Now leveled off and not losing but still like shakes. I was shown three different purchase totals from last night until I checked out today.Tried to complete purchase last night but site would not allow.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 3.5 Product met expectations
- 3.5 On-time delivery - Product arrived when expected
- 3.5 Customer support
- 3.5 Order tracking
- 3.5 Availability of product you wanted
- 4.0 Clarity of product information
- 4.0 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 3.0
- 4.0 Overall look and design of site
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by none, Thursday, May 17, 2012 3:54 PM
I Do not like these stupid surveis NONE
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- 4.5 Would shop here again
- 3.5 Overall satisfaction
- 4.0 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 2.0 Order tracking
- 4.0 Availability of product you wanted
- 4.0
- 3.0 Clarity of product information
- 3.0 Selection of products - Types of products available
- 2.0 Ease of finding what you are looking for
- 3.0 Overall look and design of site
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Thursday, May 17, 2012 1:25 PM
My product was on sale at the website as buy one get one. That was great! I placed my order but received an email a few days later telling me that the item was back ordered and would not be delivered for many weeks. Since I was running low and did not want to run out, I went to the local physical store and bought the product at a price quite a bit higher than the online price. The day after making a special trip to the physical store, I got an email that said my order had shipped. It arrived timely, was correct and the price was great. I just would like more accurate shipping information next time but maybe I was getting info as it became available to GNC and this couldn't be helped. It is a fallen world after all and things do run perfectly smoothly all the time. I'll just be sure to maintain my stockpile so I do not panic when advised of backorders in the future. GNC website needs a better search engine to find a particular product. when I keyed in the specific name of the product I wanted, the site did not send me to that specific product. It took me quite a while to find it the first time. I really like the product so I kept looking. I also had a question about Gold Card rewards so I telephoned GNC. The person who answered was very pleasant and helpful. He made a great suggestion that is saving me money. I give an A+ to the product and an A+ to customer service. Website would be an A+ if it were easier to search.
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- 5.0 Would shop here again
- 4.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5
- 4.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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by Charles Clarkson, Thursday, May 17, 2012 12:19 PM
This was an exact reorder of an earlier one which didn't arrive. Because of the weird Gold Card rules it was actually $12 cheaper than the last order. I used the Shoprunner free shipping for this order. This was reorder. The first shipment was not delivered and this order was cheaper this week due to Gold Card membership.
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- 5.0 Would shop here again
- 4.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 3.0
- 4.5 Shipping charges
- 4.5 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 3.0 Prices relative to other online merchants
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Thursday, May 17, 2012 11:40 AM
Still wish I could buy this item at my local store. You sent me an e-mail saying I had a 15% discount to use on my next order, when I went to place my order, I could not use the discount if I used my gold card. This is not right, if I can't use it don't tell me about it or live up to what you advertise.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 4.5 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0
- 5.0 Prices relative to other online merchants
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by omar ;-), Thursday, May 17, 2012 9:13 AM
I have had nothing but the best experiences comming from GNC and the one time I calledcust service I was very surprised at the level of care that went into taking care of my call, but over all I like the prices, the sales, and the great discounts, and they make it so uncomplicated to shop on their site!!! I just love GNC!! Thank you ;-) Im a fairly new customer and I have been very happy with all aspects of my shopping experience with the gnc site! I gotta say that their prices are way better then other sites, some times items aren't available, but that's understandable! Overall I think they're a great company to do business with ;-)
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 3.5 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Variety of shipping options
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Thursday, May 17, 2012 8:25 AM
GNC has a great selection, but prices tend to run higher than some of their competitors.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 4.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by MANGE, Thursday, May 17, 2012 8:02 AM
I always shop here online, so convenient and quick. I am always satisfied and get a good price and its all so easy. They always let me know of other bargains pertaining to what I am buying
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- 2.0 Would shop here again
- 4.5 Overall satisfaction
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 4.0
- 2.5 Clarity of product information
- 4.0 Overall look and design of site
- 4.0 Ease of finding what you are looking for
- 4.0 Selection of products - Types of products available
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by htignor, Thursday, May 17, 2012 7:13 AM
The website offers % discouts when signing up for email or whatever, however when you place an order those discounts never show up so I cancel before completing the order.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 4.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 4.0
- 4.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
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Wednesday, May 16, 2012 9:24 PM
Everyone I have dealt with has always been friendly. I had a little trouble online ordering. When I called I was not able to order with bill me later which was discouraging. Luckly I was able to get the computer to work.
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