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Buy.com

Buy.com Store Details
1,120,880 customers have rated this store since October 2008

 
4.4
See all ratings
All Ratings
  • 4.4 Would shop here again
  • 4.2 Overall look and design of site
  • 4.5 On-time delivery - Product arrived when expected
  • 4.4 Order tracking
  • 4.4 Overall satisfaction
  • 4.2 Ease of finding what you are looking for
  • 4.5 Charges stated clearly before order submission
  • 4.3 Selection of products - Types of products available
  • 4.6 Availability of product you wanted
  • 4.2 Shipping charges
  • 4.2 Clarity of product information
  • 4.2 Variety of shipping options
  • 4.3 Prices relative to other online merchants
  • 4.2 Customer support
  • 4.4 Product met expectations
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: A California-based Internet retailer, Buy.com offers millions of Music, Surplus, Books, Videos, DVD's, Games, and Computer Hardware and Software products. It offers comprehensive product searching as well as an on-line order tracking system.
Contact Information
Physical Address: 85 Enterprise
Aliso Viejo CA 92656
UNITED STATES
Customer Service: Email: cs@customerservice.buy.com
Web site: http://www.customerservice.buy.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
163 Reviews TotalReviews 1 - 10 of about 163
  • 3.5 Product met expectations
  • 5.0 Availability of product you wanted
  • 4.5 Overall satisfaction
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 3.5 Would shop here again
  • 5.0 Customer support
  • 5.0 Prices relative to other online merchants
  • 5.0 
  • 5.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Shipping charges
by Ritesh, Thursday, May 17, 2012 2:06 PM
The Purchase experience was good and product was delivered on time with my expedited shipping request but unfortunately the product that i purchased has some incompatibility issue with working with my laptop. I've to work with hp to resolve the compatibility problem. But the problem is still open and I'm continue working on that.
The shopping experience was good.
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Overall satisfaction
  • 5.0 Order tracking
  • 5.0 Would shop here again
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Shipping charges
  • 5.0 Selection of products - Types of products available
  • 4.5 Prices relative to other online merchants
  • 4.5 
  • 3.5 Overall look and design of site
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
  • 5.0 Clarity of product information
Thursday, May 17, 2012 7:55 AM
Always satisfied with my Buy.Com. Good prices, fast delivery.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 3.5 Shipping charges
  • 5.0 Variety of shipping options
  • 3.5 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Wednesday, May 16, 2012 1:28 PM
I surely plan to shop here again. Oh and I did get into a bit of trouble with my wife over how much I spent but it was worth every second of torment.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 2.5 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 3.5 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
by Chris, Wednesday, May 16, 2012 10:36 AM
We are very happy that we found a counter-top pressure cooker with a stainless steel inner pot. Beautiful on both the inside and out, and healthful metal to cook in.
  • 4.5 Product met expectations
  • 4.5 Availability of product you wanted
  • 4.0 Overall satisfaction
  • 3.0 On-time delivery - Product arrived when expected
  • 3.5 Would shop here again
  • 4.5 Clarity of product information
  • 5.0 
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by Mam27, Wednesday, May 16, 2012 10:14 AM
I like to see the awesome deals on Buy.com and enjoy choosing what I'd like.
This is not my first purchase from you but it's the first time I have ordered software. It was very easy and the site is nicely laid out.
  • 0.5 Product met expectations
  • 4.5 Availability of product you wanted
  • 2.5 Overall satisfaction
  • 4.5 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 2.5 Would shop here again
  • 2.0 Customer support
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
by jworld5, Wednesday, May 16, 2012 8:53 AM
The battery I ordered was advertised to fit my laptop. It did not and I had to pay $7.00 to send it back. Not re-ordering from same company.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Order tracking
  • 4.0 Availability of product you wanted
  • 4.5 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.5 
  • 3.0 Overall look and design of site
by Ron, Wednesday, May 16, 2012 7:53 AM
So far buy. Com did good jobs
Buy.com is perfect
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 3.5 Overall satisfaction
  • 4.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 3.0 Would shop here again
  • 3.0 
  • 4.0 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 4.0 Selection of products - Types of products available
  • 3.5 Clarity of product information
by USCBliss, Tuesday, May 15, 2012 4:17 PM
I did not receive an invoice with product and my company does not accept Packing Slip as proof of purchase or a substitute for a proper dollar-amount-spent receipt. I searched my computer and emails but still no receipt.
No box apparent to check "Billing address same as ship to address" which caused me to backtrack several times.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Tuesday, May 15, 2012 10:36 AM
Very happy with all my purchases. I just wish I could still buy the 1Watt Cree flashlights I have bought in the past.
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 4.5 Availability of product you wanted
  • 4.0 Order tracking
  • 0.5 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 3.5 Charges stated clearly before order submission
  • 4.5 
  • 4.5 Variety of shipping options
by TUB POTATOES, Monday, May 14, 2012 6:04 PM
NO COMMITMENT...
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