Customer Reviews |
| 17 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5
- 3.0 Shipping charges
- 3.5 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
- 4.5 Selection of products - Types of products available
- 4.5 Overall look and design of site
- 4.5 Ease of finding what you are looking for
- 4.5 Clarity of product information
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Tuesday, May 15, 2012 7:11 AM
The order went great. I will purchase again unless I continue to receive spam from you. If I do, I will find another place to purchase what I need.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.0 Customer support
- 4.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 4.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.0 Overall look and design of site
- 4.5 Ease of finding what you are looking for
- 4.0
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Wednesday, May 09, 2012 8:11 AM
Was surprised it came so quickly, actually, and it more than meets my expectations. I love my new camera, and it was a quick and easy purchase from Ritz! As soon as I saw your site I knew that was where I wanted to purchase. My husband has purchased from you in the past, and your name was easily remembered.
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- 4.5 Ease of finding what you are looking for
- 4.5 Selection of products - Types of products available
- 4.0 Clarity of product information
- 4.5
- 4.5 Overall look and design of site
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Wednesday, April 04, 2012 5:43 PM
Rec'd part of order today 4/4, called to ask re the balance of order, since there was no indication on packing slip of back order-- I don't know if the rest of order is being taken care of.The phone 877 690-0099 is not working.Please contact me so I know what is happening.Anitra Crist cr2st@myway.com, 818 954-9764, order 5-2855302-1-2. I resent not having a choice regarding having to do the survey to finish order.
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- 2.5 Would shop here again
- 0.5 Overall satisfaction
- 0.5 On-time delivery - Product arrived when expected
- 3.0 Customer support
- 0.5 Availability of product you wanted
- 3.5 Order tracking
- 5.0
- 5.0 Variety of shipping options
- 4.5 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
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by gregthetenor, Wednesday, April 04, 2012 12:36 PM
I have not received my order. This was a pre-order of an advertised product. Apparently it is back ordered from the manufacturer and I have not been given a possible delivery date. They have offered to show me products similar to the one I wanted but no offer to cancel the order and start over. I always go to ritz first for camera equipment and accessoris because of the selection, price, and service. All excellent
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 4.5 Shipping charges
- 4.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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by Mike, Friday, March 30, 2012 7:01 AM
This was the fastest buy-to-ship-time online purchase I can think of out of literally hundreds of online purchases I've made. My purchase was out their door in mere hours. (While I do prefer UPS to FedEx for various reasons, their use of FedEx had no true bearing on RitzCamera's transaction as a whole). I will absolutely refer Ritz to others and weigh favorably this experience with them when I shop for future items. Even if Ritz doesn't quite have the price beat but it's reasonably close, I'd absolutely go with Ritz again. Thanks! They're the only site I could find (including physical stores anywhere near me)to have this item in stock -- and not only did they have it in stock, but they had multiple packages available. The site is laid out well and is aesthetically good, the search box & results worked well, and I'm very excited about this transaction. I look forward to receiving my product.
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- 5.0 Would shop here again
- 4.0 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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Tuesday, March 27, 2012 7:14 AM
This is a gift I was very pleased with your on line information
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.0
- 5.0 Shipping charges
- 4.0 Variety of shipping options
- 4.0 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
- 4.0 Selection of products - Types of products available
- 3.5 Overall look and design of site
- 3.5 Ease of finding what you are looking for
- 4.0 Clarity of product information
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Friday, March 23, 2012 7:07 AM
Intuitive site, easy to use
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- 5.0 Would shop here again
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 5.0
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by Nanna, Tuesday, March 20, 2012 2:12 PM
LOVE, LOVE, LOVE the yarn!! You had the colors I wanted, the yarn was impeccably packed and the shipping was FAST!! Awesome Transaction and would buy from you again! Had the specific yarn I was looking for. Thanks!
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- 0.5 Availability of product you wanted
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 0.5 Product met expectations
- 2.5 Overall satisfaction
- 2.5 Would shop here again
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by None, Friday, March 16, 2012 7:36 AM
The product was fine, but I did not get it in the color I wished. I was unhappy because there was no option for "place order" to finalize the order. Under this circumstance there is no way to change one's mind not to buy the merchandise. Also there was no option as to the color of the camera. If possible I rather have a silver one. Next is black. Thanks
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 Availability of product you wanted
- 5.0 Order tracking
- 4.5 Customer support
- 4.5 On-time delivery - Product arrived when expected
- 4.5
- 4.5 Shipping charges
- 4.5 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
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by bc, Thursday, March 08, 2012 9:51 AM
The RitzCamera.com website was very easy to navigate. The shipping information provided was excellent and accurate. I couldn't ask for a better experience
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