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J&R

J&R Store Details
101,212 customers have rated this store since February 2010

 
4.5
See all ratings
All Ratings
  • 4.4 Variety of shipping options
  • 4.6 Product met expectations
  • 4.6 Shipping charges
  • 4.3 Overall look and design of site
  • 4.6 Order tracking
  • 4.6 Would shop here again
  • 4.5 Overall satisfaction
  • 4.6 Availability of product you wanted
  • 4.5 Customer support
  • 4.7 Charges stated clearly before order submission
  • 4.4 Selection of products - Types of products available
  • 4.4 Prices relative to other online merchants
  • 4.4 Clarity of product information
  • 4.4 Ease of finding what you are looking for
  • 4.6 On-time delivery - Product arrived when expected
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: J&R Music and Computer World offers a wide range of products including computers, phones, fax machines, audio, video, portable stereos, cameras, watches, CDs, video movies, DVDs,video games, home appliances, air conditioners and more. Shoppers can also order free catalogs online as well as register to enjoy express checkout.
Contact Information
Physical Address: 23 Park Row
New York NY 10038
UNITED STATES
Customer Service: Web site: http://www.jr.com/?JRSource=shopzilla2
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
97 Reviews TotalReviews 1 - 10 of about 97
  • 4.5 Product met expectations
  • 4.5 Availability of product you wanted
  • 5.0 Overall satisfaction
  • 4.0 Order tracking
  • 5.0 Would shop here again
  • 4.5 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Shipping charges
  • 4.5 Selection of products - Types of products available
  • 5.0 Prices relative to other online merchants
  • 5.0 
  • 3.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 5.0 Charges stated clearly before order submission
  • 4.5 Variety of shipping options
  • 3.5 Clarity of product information
Thursday, May 17, 2012 9:03 AM
we have always found J&R to be pleasant to deal with. The item we ordered arrived the next day and in good condition. we can't ask for more.
  • 4.5 Product met expectations
  • 4.5 Availability of product you wanted
  • 4.5 Overall satisfaction
  • 4.5 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Would shop here again
  • 4.5 Customer support
  • 4.5 
  • 4.0 Overall look and design of site
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.0 Clarity of product information
by kd, Thursday, May 17, 2012 7:19 AM
Have now ordered 2 items through J&R with a 100% satisfaction rate in all regards.
Excellent selection of products at reasonable prices with free shipping beyond a relatively low price-point. Secure check-out.
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Overall satisfaction
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Customer support
  • 4.5 Prices relative to other online merchants
  • 5.0 
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Shipping charges
by Richard, Tuesday, May 15, 2012 8:24 AM
I am very satisfied with J&R' website and availability of the products I was was looking for.
Over all I am very satisfied.
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Overall satisfaction
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Overall look and design of site
  • 5.0 Selection of products - Types of products available
  • 5.0 Clarity of product information
  • 5.0 
  • 5.0 Ease of finding what you are looking for
by Ronedon, Monday, May 14, 2012 10:00 AM
Over the years I have made numerous purchases from J&R and always with complete satisfaction.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
Wednesday, May 09, 2012 1:07 PM
J&R is the ONLY place I can find these TDK DVD-Rs, which by all accounts are highly-rated and don't have the problems with a lot of the discs being 'bad' that, say, Maxell DVD-Rs (my second choice, as they were on sale at Staples that same week) have, which is very important to me, as I plan to use these discs for creating recovery DVDs for the new computer I hope to buy in the next few months (among other things).
J&R is the only online seller that carries the TDK DVD-Rs; I very nearly ordered a pack of sale Memorex DVD-Rs from Staples, but after reading the many comments on how a LOT of the Memorex DVD-Rs turned out to be "bad"/unusable, and how consistently good the TDKs were, I decided to just spend the extra $9.00 for the TDKs, as I'd done last year. (BTW, I gave that TDK spindle of 100 DVD-Rs to my brother a few months ago, and so far he's had no complaints.) I just wish they'd been on sale when I bought them today, but I shall be buying a new computer soon, and I will need these for burning a recovery DVD, as well as backing up my DVD collection (and my VHS collection, if and when I get a VCR/DVD combo unit).
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 1.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 
  • 4.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by Shamsul, Tuesday, May 08, 2012 7:43 AM
Very nice place to shop with reasonable shipping charges to Canada.
Thank You
  • 4.0 Product met expectations
  • 4.0 Availability of product you wanted
  • 4.0 Overall satisfaction
  • 4.0 Order tracking
  • 3.5 On-time delivery - Product arrived when expected
  • 4.0 Would shop here again
  • 3.5 Customer support
  • 4.5 Prices relative to other online merchants
  • 4.5 
  • 4.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Shipping charges
by Dane, Tuesday, April 24, 2012 4:56 PM
I order the merchandise on 04/19/12 they inform me it would take three too five business day before I receive it. I received it today on 04/23/12. Very satisfied with delivery and product
Very impress I shop on line to other merchants and got a better deal here. I would recommend this to my friends
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 4.5 Overall satisfaction
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 4.5 Customer support
  • 4.0 Overall look and design of site
  • 4.0 Selection of products - Types of products available
  • 4.0 Clarity of product information
  • 4.0 
  • 4.5 Ease of finding what you are looking for
by jetbat, Tuesday, April 24, 2012 10:37 AM
Really like the fact that my chinese bus from Albany drops me off very close to your store in Macys. Pick up on35th st is also convenient so I always make a point of stopping in on my trips to NYC.
No problems with this small item. It is ap[parently on order so it would be nice to know what your estimate is of its arrival.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Stumbleout, Friday, April 20, 2012 10:09 AM
It's so easy.
Great prices
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 5.0 Overall satisfaction
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Would shop here again
  • 5.0 Prices relative to other online merchants
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Shipping charges
by Harvee, Friday, April 20, 2012 9:08 AM
EASY navigating WEB site, FAST product delivery.Product was originally 'Out of Stock', I left a please advise when 'In Stock'. I was advised in approx. 3-4 weeks. Ordered and received in 3 days. Excellent service. Would HIGHLY recommend buying from J&R
Have bought from J&R previously. They have always been prompt with deliveries and never a problem with products.Will order from J&R again.
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