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B&H Photo-Video-Pro Audio

B&H Photo-Video-Pro Audio Store Details
280,293 customers have rated this store since July 2000

 
4.8
See all ratings
All Ratings
  • 4.8 Customer support
  • 4.7 Ease of finding what you are looking for
  • 4.9 On-time delivery - Product arrived when expected
  • 4.8 Availability of product you wanted
  • 4.8 Product met expectations
  • 4.8 Overall satisfaction
  • 4.7 Variety of shipping options
  • 4.6 Overall look and design of site
  • 4.8 Charges stated clearly before order submission
  • 4.9 Order tracking
  • 4.8 Would shop here again
  • 4.6 Shipping charges
  • 4.6 Prices relative to other online merchants
  • 4.8 Selection of products - Types of products available
  • 4.7 Clarity of product information
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photography, video & pro-audio needs. They are authorized dealers of most items they sell, so customers are covered by manufacturer warranty/rebates.
Contact Information
Physical Address: 420 Ninth Ave
New York City NY 10001
UNITED STATES
Customer Service: Tel: 800-742-8294
Fax: 212-239-7548
Email: ord-status@bhphotovideo.com
Web site: http://www.bhphotovideo.com/?BI=82
Features & Services

Ordering Methods
Order phone number: 800-742-8294
Toll-free order phone number: 800-742-8294
Order fax number: 212-239-7770
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: Truck (Overweight)
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
244 Reviews TotalReviews 1 - 10 of about 244
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 5.0 Selection of products - Types of products available
by Tim, Thursday, May 17, 2012 3:42 PM
The glasses work great (with a BenQ 2429TX monitor), especially for gaming, but for the 3D videographer. Nvidia's lack of a working video player program of their own (at least for M2TS files) and their foreign chat support detract from the total picture.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Eric Lee, Thursday, May 17, 2012 8:45 AM
B&H will always be my go-to spot for pro audio equipment!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Thursday, May 17, 2012 8:17 AM
Excellent service, good web site design and fast shipping.
Great company, fast service, good support, well-designed web site.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by Tom H, Thursday, May 17, 2012 8:01 AM
Great service at a great price!!!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by bb, Thursday, May 17, 2012 7:33 AM
The only comment I have, is that I felt it took a long time (several days) for the product to leave B&H. In today's e-world, my expectations are a much shorter timeframe.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
Wednesday, May 16, 2012 7:21 AM
Binoculars were shipped as promised they arrived promptly in excellent condition.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by DHGone, Tuesday, May 15, 2012 11:33 PM
As usual, B & H Photo provided excellent value and timely service for an item I needed urgently. They also provided alternative items which were most helpful (which I purchased) after looking at the factory versions.
I had not been to B&H for several months when I was looking for a battery charger for my wife's Canon SD 1200 IS which I lost. It was 50 on the Canon site and 38.00 at B & H, but they also had an alternative for 19.95 with the identical price for another battery, and the different brand had a car plug option along with USB charging! Great value and great way to alternative item that cheaper with greater flexibility.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 4.0 Prices relative to other online merchants
by Dave, Tuesday, May 15, 2012 8:31 AM
I have been very pleased with doing business with B&H over the past several years. They are honest and do their best to help the customer with knowledgeable advice.
I have been doing business with B&H for several years, and am very pleased. They are honest and have integrity, and that is more important to me than getting the absolute lowest prices.Their salespeople are knowledgeable about the products they sell.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
by George, Monday, May 14, 2012 9:28 PM
Great, as always
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Saturday, May 12, 2012 9:26 AM
25 years and will continue to use.
Repeat customer over many, many years. Have always been satisfied with price and service and B&H is a long term reliable vendor.
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