- 2.5 Would shop here again
- 1.5 Overall satisfaction
- 0.5 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 1.0 Availability of product you wanted
- 3.5 Order tracking
- 1.5 Customer support
- 4.5
- 4.5 Shipping charges
- 4.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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by Bill, Friday, May 11, 2012 12:10 PM
After several telecon with costumer service and assurance by two managers that what I am ordering and receiving is what is shown on the picture of the product being advertized. However; I received the inaccurate product and the product I was afraid they carried (more than three phone calls of assurance and confirmation).
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