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The Bradford Exchange Online

The Bradford Exchange Online Store Details
21,288 customers have rated this store since December 2000

 
4
See all ratings
All Ratings
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.4 Availability of product you wanted
  • 4.6 Selection of products - Types of products available
  • 4.6 Clarity of product information
  • 4.1 On-time delivery - Product arrived when expected
  • 3.7 Shipping charges
  • 4.5 Charges stated clearly before order submission
  • 4.0 Order tracking
  • 4.3 Variety of shipping options
  • 4.6 Ease of finding what you are looking for
  • 4.6 Overall look and design of site
  • 4.2 Prices relative to other online merchants
  • 3.8 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Collectibles Today ia a leading provider of collectible artworks and fine gifts, collectiblestoday.com offers both serious and casual collectors the most comprehensive selection available. Their diverse inventory includes the works of many well-known and highly respected artists such as Thomas Kinkade, The Ashton-Drake Galleries, The Bradford Exchange, Christopher Radko, Department 56, Precious Moments, and many others.
Contact Information
Physical Address: 9333 N. Milwaukee Ave
Niles IL 60714
UNITED STATES
Customer Service: Tel: 1-866-907-3607
Web site: http://www.bradfordexchange.com
Features & Services

Ordering Methods
Order phone number: (877) 268-6638
Toll-free order phone number: (877) 268-6638
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
302 Reviews TotalReviews 1 - 10 of about 302
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Friday, May 18, 2012 5:49 PM
i am really happy with the company and the product
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 
  • 4.5 Overall look and design of site
Friday, May 18, 2012 2:21 PM
I purchase the product as a mother's day gift. You had a feature in your site that indicated I could get the ring by that day, and I didn't get it until Tuesday of the next week.
I knew about your store through the Liguorian magazine. I had been thinking abut purchasing some of your items shown there, and this time I couldn't resist.You have very lovely merchandise.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Friday, May 18, 2012 12:51 PM
Ring is beautiful
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 Clarity of product information
Friday, May 18, 2012 12:32 PM
excellent service.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.5 Shipping charges
  • 5.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
by angie, Friday, May 18, 2012 6:30 AM
The products are exceptional. I purchase alot of items through Bradford Exchange.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Kathy, Thursday, May 17, 2012 6:17 PM
Was easy to look around and order from, good quality and price.
We have purchased items from them on occasion but never on line They always seem to have quality items.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 3.5 Order tracking
  • 4.0 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Carol, Thursday, May 17, 2012 11:16 AM
My item was returned for some unknown reason & I needed the gift for my grand daughters H S graduation. Bradford actually resent the items so that I received the gift on the Fri of graduation. Thank you.
Looking forward to presenting our grand daughter with a keepsake she will hold dear forever
  • 4.5 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 4.0 Shipping charges
  • 5.0 Variety of shipping options
  • 4.0 
  • 4.5 Charges stated clearly before order submission
by Oma, Thursday, May 17, 2012 9:47 AM
I did not receive a packing slip of the order giving me all information of the product. I need to have a copy.
Quite easy to find item needed.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 5.0 Availability of product you wanted
  • 3.0 Order tracking
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
by KC, Thursday, May 17, 2012 8:21 AM
All the purchasing aspects went well. When I wanted to follow the order during delivery, in order to get to that point, there were to many steps.
Bradford seems to have quality merchandise that is easily attained from the web sight.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by Fran, Thursday, May 17, 2012 7:38 AM
everybody loved the bracelet
C an't wait to see it!!
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