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PC Richard & Son

PC Richard & Son Store Details
17,012 customers have rated this store since April 2003

 
4.4
See all ratings
All Ratings
  • 4.3 Overall look and design of site
  • 4.3 Shipping charges
  • 4.4 Variety of shipping options
  • 4.5 On-time delivery - Product arrived when expected
  • 4.4 Overall satisfaction
  • 4.4 Prices relative to other online merchants
  • 4.4 Clarity of product information
  • 4.6 Charges stated clearly before order submission
  • 4.7 Availability of product you wanted
  • 4.4 Selection of products - Types of products available
  • 4.2 Customer support
  • 4.5 Ease of finding what you are looking for
  • 4.6 Product met expectations
  • 4.4 Would shop here again
  • 4.4 Order tracking
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 150 Price Parkway
Farmingdale NY 11735
UNITED STATES
Customer Service: Tel: 1-877-727-1909
Email: customer.support@pcrichard.com
Web site: http://www.pcrichard.com
Features & Services

Ordering Methods
Order phone number: 1-877-PCR-1909
Toll-free order phone number: 1-877-PCR-1909
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: In Store Pick Up
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
75 Reviews TotalReviews 1 - 10 of about 75
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Luna, Saturday, May 05, 2012 11:50 PM
Thank you for your service!
Thank you for my PC card. It was a great expireance.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 5.0 Availability of product you wanted
  • 3.5 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
Saturday, April 28, 2012 9:12 AM
I didn't like the come-on about a $100 premium which turned out to be subscriptions I didn't want to three magazines. I had trouble getting out of that, because the window told me I had to choose one. I did get out, and I'm not being sent any magazines I don't want. The next time I'm offered something great for free, I'll just reply no'.
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Saturday, April 28, 2012 7:47 AM
pc richard is a great store
great price, use PC Rchards often for their great service and customer support
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by Eddie, Wednesday, April 25, 2012 7:46 AM
My experience with P.C. Richard & Son was GREAT, I ordered my home theater receiver on Tuesday and it was delivered Friday, WOW! Great product, great everything, will definetly be back!
Looking forward to receiving my new receiver....We will see...
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
Wednesday, April 18, 2012 5:03 PM
PC Richard order process was easy and delivery was timely.
Order process was simple, price was great
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by jehmanai, Wednesday, April 18, 2012 11:10 AM
awesome!
i love pc richard
  • 4.5 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.0 Overall satisfaction
  • 4.5 
by Lucky, Monday, April 16, 2012 8:05 AM
Very good local retailer
I like PC Richards. Local stores and knowledgeable salespeople.
  • 0.5 Would shop here again
  • 1.0 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 3.5 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 3.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
Friday, April 13, 2012 3:22 PM
I ordered a Nikon Cool Pix, model S 8200. I had bought this camera locally before but they were out of stock and I wanted one for my daughter. First of all the camera was a day late and I had to delay my trip one day to receive it. I then discovered that there was no memory card included. I went back to the web site and it does say no external card. It is my fault I did not see that before ordering. However, this is a deceptive way to sell because with 89 mb of camera memory that is only 10 pictures. EVERY store includes a memory card, except you. Therefore I will never order anything again from you because your way of selling is deceptive. William S. Steed, 4518 Windjammer Lane, Fort Myers FL 33919, 239-288-5388
The price was good. I have not ordered before, so do not know if they come through like they say they will
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
by glow, Thursday, April 12, 2012 7:23 AM
very pleased with timely service
nakdkdkdk good expreience
  • 3.5 Would shop here again
  • 4.5 On-time delivery - Product arrived when expected
  • 3.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
Tuesday, April 10, 2012 8:04 PM
A friend suggested I make this large purchase there because of competitive price and reputation of dealer.
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