Customer Reviews |
| 137 Reviews Total | |
- 3.5 Would shop here again
- 4.0 Overall satisfaction
- 3.5 Availability of product you wanted
- 2.0 Order tracking
- 4.5 On-time delivery - Product arrived when expected
- 4.0 Product met expectations
- 3.5
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Sunday, May 20, 2012 6:38 PM
could provide shipping information sooner
I'm still not sure I like smartpaks.
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 4.5 Shipping charges
- 3.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.5
- 3.5 Prices relative to other online merchants
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Sunday, May 20, 2012 4:42 PM
Excellent, as always.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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Sunday, May 20, 2012 4:06 PM
I love Smart pak- always easy to do business with!
Smart pak is always incredibly easy to use. They have a great selection at fair prices and things come quickly. The few times I have spoken with customer service they have been helpful and accomodating. Generally Smart pak is at the top of my list when making decisions about purchases.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 4.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0
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by Toni, Sunday, May 20, 2012 11:18 AM
I love the fly spray. When I use it, everyone asks me what it is and can they try it. They then ask where I purchased it. I assume you have received additional orders since I have seen others using the same product on their horses when we get ready to ride.
I use the Barn Buddy system and really like that I can have free shipping, especially when I order one-time products along with my regular order. The free shipping will make look at SmartPak first before I consider anyone else and I almost always go with SmartPak.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 4.5 Prices relative to other online merchants
- 5.0 Clarity of product information
- 4.5 Selection of products - Types of products available
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0
- 5.0 Charges stated clearly before order submission
|
by Om El Jahmaan, Sunday, May 20, 2012 7:32 AM
Thums up
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by Hughman, Saturday, May 19, 2012 7:42 AM
This brand always runs large. Knowing this I bought a size smaller than what my horse would wear of other brands. It fits well, belly band is placed forward enough that geldings don't urinate on it. (major problem with others)
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 5.0
- 5.0 Shipping charges
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
|
by Barbs, Friday, May 18, 2012 7:10 AM
I am going to SmartPak first rather than Dover Saddlery. I've been very happy with their products they offer, free delivery and how quickly they arrive!
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- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 5.0 Would shop here again
- 5.0
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by Tina, Friday, May 18, 2012 7:01 AM
I love your company, great products and the follow through from start to finish is second to none.
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 5.0 Customer support
- 4.0
- 3.5 Clarity of product information
- 3.5 Selection of products - Types of products available
- 3.0 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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by sixoakfilly, Thursday, May 17, 2012 8:04 AM
I like the ease of online shopping the ability to switch to the phone customer service quickly. They can see what I have going on line and assist or continue and complete the order for me.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by breyerbui, Thursday, May 17, 2012 5:24 AM
adding a new supplement to a SmartPak is so very easy. I love that I was able to apply multiple discounts too!
SmartPack is a top notch supplier of horse products.
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