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Office Depot

Office Depot Store Details
812,887 customers have rated this store since December 1999

 
4.4
See all ratings
All Ratings
  • 4.6 Order tracking
  • 4.4 Overall satisfaction
  • 4.3 Customer support
  • 4.3 Selection of products - Types of products available
  • 4.2 Prices relative to other online merchants
  • 4.6 Charges stated clearly before order submission
  • 4.2 Overall look and design of site
  • 4.4 Shipping charges
  • 4.6 Availability of product you wanted
  • 4.6 Product met expectations
  • 4.5 Would shop here again
  • 4.2 Ease of finding what you are looking for
  • 4.3 Clarity of product information
  • 4.2 Variety of shipping options
  • 4.6 On-time delivery - Product arrived when expected
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: OfficeDepot.com offers over 12,000 office products and supplies. The site features a supplies QuickFind, for those hard-to-find machine supplies.
Contact Information
Physical Address: 6600 North Military Trail
Boca Raton FL 33496
UNITED STATES
Customer Service: Tel: (888) 463-3768
Email: orders@officedepot.com
Web site: http://www.officedepot.com
Features & Services

Ordering Methods
Order phone number: (888) 463-3768
Toll-free order phone number: (888) 463-3768
Order fax number: (800) 685-5010
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: Next Business Day Delivery & Same Day Store Pickup
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
2388 Reviews TotalReviews 1 - 10 of about 2,388
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 4.0 Shipping charges
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
Monday, May 21, 2012 9:19 PM
good price
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 Customer support
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Iderlina, Monday, May 21, 2012 9:11 PM
Very good service
  • 2.5 Would shop here again
  • 2.0 Overall satisfaction
  • 4.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 1.5 Customer support
  • 4.0 Availability of product you wanted
  • 0.5 Order tracking
  • 3.0 
  • 0.5 Shipping charges
  • 3.5 Variety of shipping options
  • 3.5 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
Monday, May 21, 2012 8:53 PM
I made an online oreder to be picked up at the store. I received a confirmation that the oreder was received and another one that it was ready to be picked up. When I arrived at the counter and said I was here to pick up an order, the clerk asked what was my order for and proceeded to contact someone. The next person asked what I ordered and after several minutes retrieved a copy of my order and proceeded to fill it while I waited. I had to tell them 3 times what was on my order. Yes, I had brought my order number. I see no point to making an online order.
  • 2.5 Would shop here again
  • 3.0 Overall satisfaction
  • 4.0 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 0.5 Order tracking
  • 4.0 Availability of product you wanted
  • 4.5 
  • 3.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.5 Overall look and design of site
Monday, May 21, 2012 7:34 PM
Need to work on your shipping... Very disappointed...
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by katshops, Monday, May 21, 2012 6:54 PM
site is easy to navigate, product in stock, received on the date anticipated, absolutely nothing negative
always a positive experience, prompt shipping, have never had any problems with merchandise or service
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
by ebbykay, Monday, May 21, 2012 6:25 PM
I was really perturbed at the store, then came home and ordered on line.
online was alot easier than our recent trip to the store this morning! For some odd reason they handle the black ink for my printer, but discontiued the color ink in store....that does make sense to anyone, why one and not the other? I was very upset with them this morning!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 3.5 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by nickelface, Monday, May 21, 2012 6:01 PM
I was very suprised that the delivery was made directly without one of the commercial delivery companies. I am exceptionally pleased with the service.
I dislike mail-in rebates, it turns me off. I have had some bad experiences with these, but not with your store.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
Monday, May 21, 2012 5:46 PM
I have always received my order the following day except when the weather would not allow it; but the driver did try until we said to wait. [snow and Ice for several days]
I think shopping on line for the company's needs is great, however for my own personal use I like to go the store.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 5.0 
  • 4.0 Overall look and design of site
by Pink Lady, Monday, May 21, 2012 4:25 PM
Very pleased, as always, with my purchase from Office Depot. They are the best!
Very pleased with Office Depot generally. However, I want to go on record to say that the price of printer ink, in all stores, is entirely too high. I do a lot of printing and since I am retired on a fixed income, the cost is extremely high.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 4.5 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 
  • 4.5 Overall look and design of site
by CT, Monday, May 21, 2012 4:10 PM
keep up the good work.
Close to my office if I have to pick up, efficient on line ordering and delivery. I value the coupons!keep up the good work.
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